Janet Steadman´s profile

Reviews (4)


Service that excelled

We found the Dualit items we wanted at a very competitive price. We had confirmation of the order and delivery was sooner than originally advised. We are really pleased with the toaster and the kettle both being more efficient than those we replaced.
Great service.

Marlows Diamonds

My ideal shop, service second to none

I had purchased a diamond ring to replace one I had lost and it was due to be cleaned and have the setting checked, so it was a good excuse to visit. The ring was left for cleaning and Alison took our phone number so we could call back. We returned to collect the ring which now looked brand new and so sparkly! We just tried another... and just had to buy it, no pushy sales pitch. My white gold ring under the lights showed some wear, and I asked if it could be re- rhodiumed , they said they could do it right away and did not charge for it. The original one looked good as new. We had a valuation for the new purchase, a posh box and the promise of an updated value in 3 years time, what an excuse to return!
The service here is really helpful and the quality good, I love both my purchases.

16 July 2013

Reply from Marlows Diamonds

Hi Janet,

Thank you for your lovely review and for being such a loyal customer! We are pleased to hear that you find our service helpful and quality good. We hope to see you again in the near future!

Kind regards,

The Marlows Diamonds team.


Just what we wanted and a sale price!

We ordered as soon as we received the brochure as we couldn't believe the sale price. The delivery was received quickly and the quality was as good as some vanity units we had seen at 3 x the price. Just brilliant service and a good price.


What I wanted in quick time

Web page and order process easy to use, order arrived quickly and in good condition. Price competitive and the reduction for a second unit a good idea, will take advantage of this offer next time.

Janet Steadman´s profile

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Janet Steadman
United Kingdom