peter leighton´s profile

Reviews (1)

Woodyatt Curtains

not entirely satisfactory

curtains came to size correctly but the heading was not as wanted. my mistake was to think "curtain tape" was rufflette tape
so now there is a problem.
note: the payment system continually put me "out of time" and it was only that the company called me by telephone that an order was placed.

19 July 2012

Reply from Woodyatt Curtains

Dear Peter Leighton,

Thank you for your feedback. There is no reference on our website that we use Rufflette Tape, on our website it says "2 inch curtain tape" If you do require 3 inch rufflette curtain tape stitched to the top of your curtains please post them back to us and we will do this for you for FREE and alter your curtain so that it has the 3 inch curtain tape. We will also add this option so that it is available on the website.
We also apologise you had problems with our payment gateway, this is very unusual that is why we can always have a backup to pay over the phone.
Once again please post your curtains back to us at:
F.A.O. Ashley
Woodyatt Curtains,
Unit 1 Breckland House,
Norwich Road,
IP25 6JT
We will change the tops so they have 3 inch Rufflette Heading on. Any Problems please call our customer support line on 01953 889215.
Kind Regards
Customer Support

peter leighton´s profile

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peter leighton
United States