A surprise gift - flowers from Next - had been sent my some friends who had been staying at our house. They had been delivered while I was out and a card put through the door with 'IN GREENHOUSE' on it. Now, for a start this surprised me as the delivery person had to go down the drive, past the garage (the door of which was unlocked on that day), through the back gate which is difficult to unlock, down the garden and into the greenhouse!! As I approached the greenhouse I could see immedately that something was wrong. The door was off its runners and the stopper mechanism had been pushed so far in the wrong direction that it had nearly snapped off. I immediately contacted Yodel who told me that it would be passed on and I would get call as a matter of urgency. Four days went by, but nothing so I rang again - same response from the call taker, but still no contact made. I emailed them - nothing! So I have now contacted a national newspaper who deals in cusotmer services to see if he can help. in he meantime, my hubby has ordered a garden shed which was delivered without the base supports that keep it off the ground. He has contaced the supplier and they are trying to get it sorted. The delivery company - yes, you've guessed - YODEL!!
I ordered some baking items from Pro Cook and was pleased as Punch. The order was delivered the next day and the items - baking tray, spring form cake tin, roasting tin and loaf tin - are of really good quality. I have no hesitation in recommending Pro Cook to others.
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