I purchased a laptop, the process all seemed to go well from price, buying online, pickup and the product. Feeling quite confident about this I then looked for a bicycle, finding one that seemed very reasonable at £59.99, but on clicking the 'buy' option a price of £75 appeared. I tried several times with the same result. I rang Customer Services and was told there was a problem with the website and that I could buy at the higher price and try and claim a refund. This to me sounded unreasonable, so have tried again today and it is just displaying the higher price. A call to Customer Services said that they could not honour the original price. A very POOR SHOW.
My daughter had been complaining of a bad back for some time and decided to get a firmer and more comfortable mattress. Having looked at various options, we always came back to this company, and we took the plunge. The on-line process was seamless, the mattress arrived within a couple of days, and was shrink wrapped looking rather compact. However, on opening, it soon expanded to lie flat and to assume full size. The mattress proved to be extremely comfortable, so much so, my wife wanted one so I purchased another which arrived next day!
Very happy with the product and would thoroughly reccommend to others.
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