Roland Willis´ profile

Reviews (1)

Interlink Express

Careless and Disorganised

I recently order a 25kg tub of Marine salt from a company who use Interlinkexpress. I needed the salt to perform some urgent water changes in my reef tank. I paid for next day delivery because of the urgency. Interlink express broke the first tub at the depot and I was told another was being sent out by my supplier. Two days after I was told the replacement was being delivered (I waited in on the delivery day to no avail), I chase up the supplier who tells me they will speak with Interlink. Another day passes and I phone the interlink depot directly who tell me it is missing at the main hub. I then get a call from the supplier who tell me it is at my local depot but they have broken the second tub. Needless to say I cannot wait any longer and have requested a refund from my supplier. I will now not use this supplier despite having good prices simply because they use this joke of a company. In fact I will no longer purchase anything from anyone who uses interlinkexpress. A really badly disorganised company who do not take care of your goods! 1 star is to give them too much credit but alas I cannot give them zero.

18 September 2012

Reply from Interlink Express

Hi Roland,

Sorry to hear this. Would it be possible for you to email us the parcel reference number and a contact phone number so we can have a look into this matter? You can send details to socialmedia@interlinkexpress.com

Kind regards,

Bobby.

Roland Willis´ profile

profile image of Roland Willis
Roland Willis
Reviewer
1972
London, United Kingdom

About