One reason I switched to plusnet was because of the UK call centres. However, they are rude and smug with it, once they have your contract they will treat you like a mug. They have no idea the damage they do and I will never recommend them to friends or family. I regret changing provider and will leave as soon as I can.
Went for the 'impero' (portman) pocket door because it looked well made and relatively easy to fit. The door jambs are an 'extra', very good quality and essential in my opinion. I also purchased the 40kg soft stop damper which I would not recommend. This is not well designed, tricky to fit, and is mostly plastic so I don't expect this to last very long given the daily use it will endure and is £30 of regret. Delighted with the friendly and professional service of staff but disappointed with the damper and thought that despite the quality of the main product it is still a very expensive piece of kit. Next time I will try out one of the cheaper products and see how it compares. 5 star rating is for the company not the product.
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