Animed Direct offers a wide range of animal related products, conveniently accessed by animal breed on their easy-to-navigate site.
I've only had to use them for a single product range but they are so much cheaper than buying from the vets! Even the vet was impressed by their prices and they provide the prescription proforma too.
Buying from the site is simple and quick and the invoicing process is slick and professional. Delivery has always been excellent, both in terms of packaging and speed of service.
No problems with the product or service and outstanding value for money.
Prompt delivery, well packaged and delivered when they said they would.
I hope I don't need to but I feel able to talk to them if a problem arises.
I placed an order only to discover that I'd bought the wrong item. As I had used Paypal I couldn't suspend payment but instead wrote an e-mail to Dotty Hippo during the evening to try and change the item for the correct one.
I received a very quick response (after normal business hours), followed by a Paypal request for the additional cost and the amended confirmation arrived soon after.
The item arrived very promptly and I was very pleased to have been able to communicate so effectively and have my problem resolved.
This was my first experience of Dotty Hippo but I'm sure it won't be the last. The product range looks good and I've already recommended the company to others.
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