Phil Nash´s profile

Reviews (3)

DPD UK

Delivered on time

Phil Nash 13 February 09:29
A fantastic use of existing technology to deliver enhanced customer service. Email and text sent detailing approximate delivery time to within an hour and giving the customer the alternative to reschedule delivery at a more convenient time or to collect the parcel from the depot!!!

TheDrinkShop

An interesting shippping experience

My gift for a friend arrived on the same day as indicated on my order.

However, my order status was rather confusing at the summary (header) level it said despatched, but on checking the detail (line) level it said awaiting despatch.

The order status on the web site appears not to be in real time as the order was updated on the day of delivery leading me to question the delivery date.

Clearer and more upto date information would have meant a more relaxed shopping experience.

LINDY UK

A best in class shopping experience

A best in class shopping experience, why can't other web sites by so easy to use and with prompt delivery.

Phil Nash´s profile

profile image of Phil Nash
Phil Nash
Reviewer
Male, 1963
United Kingdom

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