I read the reviews on here and had some reservations, but the prices were so low I thought it worth a risk and ordered a battery for my Toshiba Satellite. Despite the .co.uk address, the company is based in Singapore and my battery was shipped from there (the only reason they lose a star - they should be more open about this).
I received an e-mail the same day with a Singapore post tracking number, delivery took a week. The battery is as described (a compatible, not a Toshiba, which I expected for this price). It works and holds charge as described, I went for the cheapest option which lasts for between two and three hours on full charge depending what I'm doing.
I believe the rest of the reviews on this page, looks to me from the other reviews that this is not a rip-off company, just one with poor quality control and poor aftercare if things go wrong.
They are incredibly cheap and you get what you pay for. I thought £20 for a new battery was worth a gamble and for me it paid off.
Summary: Good initial communication, fast delivery, product is as described. Some others don't seem to have been so lucky.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook