Chris´ profile

Reviews (2)

GolfGarb

Golfgarb is the one for me

I have used this site before and as with this recent transaction purchases have been received promptly and in good order. You get what it says on the tin in my experience.

Greatvaluegolf

poor customer service

I recently placed an order for two items of clothing. The debit was passed to my credit card on placing the order. After about a week I had heard nothing but my card had now been credited for one of the items. I therefore telephoned Greatvaluegolf to find out what was going on. I only managed to divert to voicemail and left a message requesting a call back which did not happen. Eventually after 5 or 6 attempts I did get through, now over a week after placing the order during which time I had no contact or advice and was told they couldn't get the first item hence the refund but the second item would be in stock shortly. I cancelled the order and requested a full refund which I did receive but no apology. I have since obtained the items form another supplier who did NOT charge my card account until I had received an e-mail confirmation of dispatch. I will NOT be using Greatevaluegolf again

Chris´ profile

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Chris
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United Kingdom

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