Nicholas Hepher´s profile

Reviews (4)


Misleading info on postage

On the website it implies that standard postage is Royal Mail 1st class... But goods are sent 2nd class. Please remedy this misleading information

BMCdigital Ltd

Rapid response to a problem... and over a weekend too! Not Monday-to-Friday guys!

I ordered a phone case on the basis that it was in stock. I received an "Order Despatched" email but after waiting a week and receiving nothing, I contacted the company. They said it has been sent 1st class. They offered to send a replacement - which I thought was a good response. However, no replacement came and when I contacted them again I was told it was out of stock and they could not advise when it would be available again. However, they then offered a very acceptable compromise at a very advantageous price... so a good outcome.
Will buy from them again

The Tapas Lunch Company


Unfortunately, I failed to spot the announcement on the website that they were not despatching on 24th January, for delivery on the 25th (due to relocating I believe). It would have helped if, when they received my order, they had highlighted this. I could have ordered for delivery on the 29th - but this was the day I needed the goods and, not having used the company before I did not have sufficient confidence in the 'next-day-delivery' service, so cancelled the order.
I may try again one day.


Do exactly what they say on the bloody tin!!!

Ordering... dead easy
Follow up information.... just right....
Tracking info... really did work.... unlike so many online suppliers
Delivery... exactly when they said it would be!

Recommended?... Definitely!

Nicholas Hepher´s profile

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Nicholas Hepher
United Kingdom