Dominique Machure´s profile

Reviews (1)

My phone allways damaged after coming back under garanty
*Détails de la commande*
Numéro RMA : 965
Numéro de Commande : 23049-23049-163175
Don't use this company for buying phones !!

I have to explain a lot my case.
My phone has come back home after nearly 4 months of "repair time", allways damaged. I was very angry about ValueBasket.
I decide at this moment send my phone to Samsung France.
They receive it and they said to me that IMEI number is not legal for my region area.
My phone was made for Asia and not for Europe, they don't want to repair my phone uder garanty.

So, definitively, don't buy PHONE with VALUEBASKET, they sales phone from ASIA at a very low price and sales it in Europe without capabilities of repairing in case of.

Valuebasket get money but don't give any service
Dominique MACHURE

Kathryn Hoggand Customer: Fraser Robertson found this review useful

03 June 2013

Reply from

Hi Dominique,

Thanks for your review, and our apologies again. We'll take a look into your case again and feedback to you shortly.


Angel Liu

Dominique Machure´s profile

profile image of Dominique Machure
Dominique Machure


Je loue chez AUTOEUROPE.DE depuis plus de 5 ans