Ordered one item recieved another. I have emailed five times and rang five times , I have got part refund but they refuse to give me the postage back of £3.99 because there is nothing wrong with the item! " Hello " I didnt order it! Why should I be out of pocket when its thier mistake , beware this company has other names , I would advise not to use this company by the name lovepets or any other name . I have never had a service as bad I told them I would leave a bad review but they were not bothered in the least .
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