Phoned the store for some advice which was was quickly and efficiently given along with a "part number" to buy the item online (quicker despatch they said). Bought item quickly and easily online and it arrived three days later. Given that it was a tent repair patch set, for £4.95 postage I would expect it to be delivered by personal courier within 8 minutes! If the delivery is going to take three days then I would expect considerably cheaper postage. If I hadn't needed the item urgently I would have sourced it elsewhere.
So, like I said, great service, expensive postage.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook