This site wants me to write as if I was writing to a friend, well here it goes.......
Hiya Joe Bloggs, just found a new takeaway via google and better still it's giving you £5 off your first order.
Hungry House seems to be very new on the market and nothing on par with Just-Eat, placed an order with one of the three restaurants they had listed in my area, waited 10 minutes and checked live status update, surprise surprise the order was still being sent. Managed to google the restaurant for its phone number as Hungry House didn't bother to list it at checkout. Spoke to a very nice man, name unknown. Seemed very apologetic for the errors Hungry House made. Informed me they had no live terminal and Hungry House actually phone them to state orders, this is why I probably didn't have a live update as staff member X was on a break or more than not dealing with the other orders they messed up. My takeaway phoned Hungry House,( wish I had the number, seems not to be listed anywhere!). They managed to speak to a human, well at least I think it was a human. Staff member X processed the order only after the takeaway and I chased the order up. Finally my live status update said order sent!. Now checking my order again I see a Hungry House have put the £5 discount back on my bill, this better be refunded or Trading Standards and Watchdog will be informed. Anyway I'm still waiting for my food, hopefully I'll get it tonight and the order will be hot and complete.
I'll let you know how the food was and if they issued me with my £5 back off my first order. But for now Joe I'd recommend you stay clear. Ok?.
Added after meal.......
So Joe just got food from takeaway and the best part was the pop!. No kidding. The food was warm and I guess people who don't eat often or have no taste would of liked it but it was barely eatable, the naan was more like a chapatti and it was sweating inside foil!. I paid 80p for a popadom and it was broken, was advertised as popadoms so was expecting at least two. They thrown two starters into one carton!. Two different mains looked and tasted the same despite one being a Korma and the other a tikka masala. What a waste of time and money and worse still I have a practically empty stomach. Wish I sticked to Dominos or one of the vast range of takeaways linked with Just Eat.
Stay clear of Hungry House even if they tempt you with a free meal!.
Oh also they charged me 50p for using my debit card!. Rip off company.
As a frequent customer you would think they would eradicate the on going issues to the customer. Im not going to tell you everything is great as its not. The only thing what draws me to dominos is the on going offers and the idea that if your pizzas are not right you can phone them up with out a great deal of hassle unlike the other competitors. I've had pizzas take nearly two hours before as well as under cooked and over cooked pizza's. And how is it that I seem to get bashed up wedges and chicken strips, it's obviously had a beating before getting delivered. Keep it up dominos as this is the way to keep customers!. NOT!.
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