David Ayre´s profile
Reviews (1)
FashionEyewear.co.uk
Decent service, but didn't have what I wanted.
I received a good service - communication, ease of use of the website, payment etc. unfortunately they advertised a frame I wanted in black. Unfortunately that colour was out of stock and on a 3 month waiting list. This info wasn't offered on the website, so took the same frame in a different colour. All AFTER I had paid for the black ones. My advice is to phone first and check they have what you want IN STOCK before ordering.
26 July 2012
Reply from Fashion Eyewear
David Ayre´s profile
United Kingdom
About
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Firstly, we would like to thank you for your positive feedback. We’re glad that you had an enjoyable shopping experience with us.
In regards to the website notifications, we do strive to keep our website as current as possible but errors are unavoidable when the supplier has failed to report an ‘out of stock’ item.
However, we would like to re-assure you that we are working on improvements in this area.
We really appreciate the time you have taken out to leave us with your review. We hope you will continue to use our service when you want to save on your designer glasses and prescription sunglasses online.
Kind regards,
Customer Services
Fashion Eyewear