Arthur Stephen Matthews´ profile

Reviews (1)

Comet

Customer services at Comet is a joke

My wife went to get kodak ink cartridges and when she give me the bill from Comet I nearly died of shock. They had charged her £18.99 for a colour cartridge kodak 10c and £13.99 for black 10b, I rang Currys a few doors down from Comet, there prices were £14.99 and £6.99.and in stock I rang Comet customer services at 10p a minute waited 6 minutes in a Que was told they could not deal with the complaint over the phone and to send e-mail. This is the reply. Please note that our prices fluctuate due to competitor activity. wrote again saying what the price at currrys a few yards down the road were. there reply
As Chloe explained to you, our prices can change due to competitors prices.
If you require any further assistance, please feel free to contact me using the Ask a Question facility on the website http://comet.custhelp.com/app/ask or by telephone on 08712 009 009. again 10p a minute will never shop there again

Arthur Stephen Matthews´ profile

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Arthur Stephen Matthews
Reviewer
1945
United Kingdom

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