I made purhase on wednesday last week, had to call shop as was not received hy Tuesday. Turns out I provided gift address on paypal that did not contain my place of work. They confirmed that they emailed me on Friday to tell me but I didnt see the email. Received items by Wednesday into work so all good. Will shop with them again but make sure I put correct details in next time :-)
I have been ordering from Zooplus now for over 2 years. Previously when you would order you would have to wait up to 14 days for items as they were coming from Germany to Ireland. However now they appear to have opened a warehouse in the UK and items are delivered much quicker.
I generally order cat litter and food only, both are a good price and I would not buy from anywhere else. One thing I did order which was crap was a cat litter box, it stated it was B stock so I should have known better. Another was a water/ food dispenser, they packed this with 30kg of litter and obviously it got destroyed. However Zooplus were quick to resolve issue so I cannot fault them too much.
We also order 2 cat trees, a medium one which has lasted 2 years and now fit for the bin it was not good quality but it was cheap so to be expected. We also ordered the Atlas one which goes up to ceiling and this one is used slightly less so it is lasting longer, but the material is starting to come away from the pouches. But at €80 it was great value and my cats love it. This was over €100 less on Zooplus than in a shop here in Ireland.
I ordered to Ireland on 9th of Feb and was surprised that they arrived so quickly. the items I ordered were of great quality brand named goods. The sizes of Lonsdale are a bit dodgy, they were slightly bigger than the norm but that is not Sports Directs problem. I got 6 great items for less than €60 so would order again.
I bought previously Impact Whey Protein, Choc Mint, Pouch, Size: 5kg. It is pure muck, tastes fizzy and absolutely disgusting and fake cannot be good for your insides. In fairness their Oats and Whey was ok, if not a bit gloopy!! This order I would have presumed should have come from UK, it took 16 days to arrive from GERMANY.. Not good service.
My most recent order did not arrive, contacted MYP they got back to me eventually and made me fill out a form. Sent it back, they ignored it and I was forced to open claim with PayPal. Surprise, Surprise they have ignored my claim with PayPal, sham of a company. I will get my €€€ back in 2 days and I will never shop with them again that’s for sure!!
As above, when I try loggin in you tell me my password is wrong, it's not!! I reset password and get password sent to me, it's password I have been entering AAAAAGH do annoying!!
Nearly caused me to go elsewhere, sort it out!!
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