Oldnew Allen´s profile

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Superb Service

WOW!!!! What a company to deal with, As a DJ form the 70's - 80's till early 90's when i decided to call it a day, in those days speaker cabs were huge, needed two guys to carry one 250 watt cab, any in January 2012 i decided to re-enter the DJ scene, after getting the light show together i started looking PA systems , i found HIFI Tower on ebay, i could not believe what i saw, dual 10" spearker cabs rated 800 watt a side at £174.99p , i thought wow gotgive these a try, so i purchased these in Feb 2012,as promised 3 days delivery they arrived as they said they would, any way whilst doing our first gig in 20 yrs , i had trouble with the speakers, after about 1.5hrs playing time the left one started to distort, then the right one just totally died, oh dear! what a start,,,,, anyway upon return home i contacted the support team at HIFI Tower namely Peter, who i must be honest could not appologize enough, he said that he would email return labels, which did not arrive, so i contacted them again this time spoke to Rory who then sent the labels for me to return them to Germany, Rory then talked about the speakers saying that they really dont get that much problem with them anyway we decided that we should upgrade them from 10" to 12" speaker cabs as these are more manly ,the moral of this little essay is you will not find any other company with such a positive attitude towards thier customers than HIFI Tower..... I would and do reccomend to every person who is looking for great products , back by the best customer service i have had the pleasure to deal with......TOP CLASS 5 STAR IS'NT ENOUGH should be more ************************************************************************************************************************************************Once again thanks to all the guys and girls for all your help

Oldnew Allen´s profile

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Oldnew Allen
United Kingdom