Item ordered and tracking at Bpost provided, fine. Then I check the website which claims they have attempted (and failed) to deliver the item at 4 o'clock in the morning (no card through the door needless to say). So, perhaps foolishly, I phoned Pixmania customer service - Bpost only seem to have a phone number in Belgium. Note that Pixmania's number is 0844 and charged at 5p per minute!
It took me 3 attempts to get through. On the first 2 I was cut off after 5 minutes. Third attempt I did speak to them (after a further 5 minutes). Agent tells me that the information on the bpost website is wrong and item is out for delivery. I point out a)that that isn't very helpfull and b)that its already cost me 75p to phone them. Usual waffle about how they are sorry, blah blah.
I have bought from Pixmania before (once) but won't do so again.
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