Item ordered and tracking at Bpost provided, fine. Then I check the website which claims they have attempted (and failed) to deliver the item at 4 o'clock in the morning (no card through the door needless to say). So, perhaps foolishly, I phoned Pixmania customer service - Bpost only seem to have a phone number in Belgium. Note that Pixmania's number is 0844 and charged at 5p per minute!
It took me 3 attempts to get through. On the first 2 I was cut off after 5 minutes. Third attempt I did speak to them (after a further 5 minutes). Agent tells me that the information on the bpost website is wrong and item is out for delivery. I point out a)that that isn't very helpfull and b)that its already cost me 75p to phone them. Usual waffle about how they are sorry, blah blah.
I have bought from Pixmania before (once) but won't do so again.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.