Clark Weissinger´s profile

Reviews (1)

SmartBuyGlasses UK

You've been warned!

I recently purchased sunglasses from "Smart" buy sunglasses and will never do so again. After I purchased the order they processed payment and 10 days later told be that the item is currently back ordered. Also i checked and the item, Native Silencer 115 330 is still for sale as of posting this. I think this company may be scamming people. Pay more elsewhere and save time.

30 July 2012

Reply from SmartBuyGlasses UK

Hello Clark,

Thank you for providing your opinion. We appreciate all reviews shared (whether it be positive or negative) and prefer the Trustpilot platform as only legitimate customers can post reviews (unlike some other review sites)

Due to the large number of listings on our site (we strive to provided the largest selection range in the world) we occasionally will have models that are not available after the customer purchases, this is a very low occurrence rate.

As requested your order was already cancelled and the money refunded to the account you used to place the order. Also be aware that it can take 3 to 5 days for the bank to valid the refund process.

If there is anything we can do to rectify your negative experience with us, please contact us at servicemanager@smartbuyglasses.co.uk.

On behalf of SBG, I would like to apologize for the inconvenience caused.
Best regards,
Augustin | SBG

Clark Weissinger´s profile

profile image of Clark Weissinger
Clark Weissinger
Reviewer
1974
United Kingdom

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