Kevin Wass´ profile

Reviews (3)

Dawsons Music

Unexpected ExDemo (?)

I bought a brand new vocal screen, which appears the last available, only to recieve in excellent time, but obviously flawed. Tell tale signs of use, and one bent componant marred what otherwise would have been an excellent experience.
Coupled with the lack of response from CS when emailed, they probably won't see my money again.

01 May 2013

Reply from Dawsons Music

Hi Kev,

Thank you for taking the time to leave a review. Ex-display items are identified as such on the website; however I can see that on this occasion, this was not clearly marked. I have passed this feedback on to ensure that this information
is communicated better.

I will also look into why you did not receive a response to your email. This is not our usual level of service so please accept our sincere apologies.

If there is anything else we can do, please do not hesitate to contact me directly on 01925 582 420

Kindest Regards,

Paul O’Toole
Dawsons Customer Relations Manager


A bunch of pro's

Perfect. 5 minutes in and out, taking the old one with them. An excellent mattress at nearly half high street prices. (We went to a well known company to see it in the flesh, and were bullied out of the shop with their persistent interrupting us while trying it out)
All in all the best experience of an online order ever. Would use again for sure.
The mattress is very comfy and cool in these muggy Summer nights.

21 August 2012

Reply from Mattressman

Thank you for your custom and for taking the time to leave your feedback it is much appreciated.

Kind regards

Customer service manager

Free stuff?

Not only the best orice on line; Free post, Free lead. I'm just gonna check the box again in case they threw in an axe.........Very happy with this purchase I always check GAK out for deals, so I'm bound to be back.

Kevin Wass´ profile

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Kevin Wass
Male, 1963
Cambridge, United States