I ordered an orange petite star zia pushchair in August 2009. After 10 days I contacted them to check on the dispatch of my order and was informed that the orange was not in stock. I then cancelled the order and was told that my money would be refunded asap.
Well it is MAY 2010 and I am STILL WAITING!!!! After numerous phone calls and e-mails I took the matter up with my credit card company. I was told by them to write So Baby a letter requesting my refund as with most companies they experience that normally does the trick but once again So Baby in true style has chosen to IGNORE my written request!!
I am not sure what to do next but I am most definately a very unhappy online shopper!! AVOID THEM PLEASE
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.