Repaircare

No refund 3 weeks after being promised one

Avoid these people they where unable to repair my microwave after 2 months which was bad enough, but now despite offering to refund in full my £185, as per clause 15 of their contract, three weeks later and 4 phone calls I'm still waiting. I have had different excuses as to the delay from 'we forgot' to 'that lady is at lunch'. Total shambles of a company. The matter is now in the hands of my credit card company under section 75 of the consumer credit act.