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Instruction would be helpful !

I searched the Internet for my perfect bike, I had a long list of wants, the style, the colour, the accessories and the price and I found exactly what I was looking for on bikesdirect365.com. I placed my order and waited excitedly for the delivery, which was very prompt, but then it all went wrong. I unpacked my bike very carefully laid all the pieces out and looked for the instuctions......I did find a general information leaflet but NO instuctions. I logged onto the bikesdirect365 website where there are bike assembly instuctions but they are not specific to any bike. I am aware that it suggest you have 'trained competent cycle machanic' build my bike but I was trying to avoid the excessive costs involved which is why I bought a bike on the Internet in the first place! I did try phoning the phone no. on the contact page but to no avail. I have just about got it all together now but only after a very frustrating afternoon, sadly it has taken the edge off the excitement of my lovely new bike.

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P Stockton
United States