I sold my house, cancelled the phone and moved to Australia. Will talk-talk take my secure email to that effect that as sufficient reason to cancel my service? No. Customer service (note ironic title) "do not have the tools" to process my information, so I must ring a "customer loyalty" team (surely they must have some wishful thinking there). I wonder why ... These people do not come from a planet where the customer is right, they should be moved to a planet where scamming customers is accepted.
I have used this company for about 10 printing jobs, being 2 uni dissertations and the others being very large (200+ pages) music part-books, all double-sided b&w and wire spiral bound. They executed every order with good printing finish, quality paper with no print-through and well bound, and to the agreed time (I used standard delivery) except on one occasion. When I rang them the day after I expected delivery on that occasion, they apologized and sent the job guaranteed next morning delivery at their expense.
I will definitely use this company again, they are good value for money and I've found them reliable.
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