Arisudhan Anantharachagan´s profile
Reviews (2)
Worldstores
Awful & Appalling Service
Poor & Awful service.
Ordered a shed via ShedsWorld but they then dispatched the shed via Mercia Garden Products who failed to deliver garden shed on scheduled date without informing me. It was a nightmare trying to contact them regarding this as they kept bouncing me between the two companies. Mercia Garden Products also then cancelled the order of the shed without my consent and insisted that the order needed to be re-activated before a new delivery date could be given. When I contacted ShedsWorld they said the order was not cancelled. Eventually both companies acknowledge that it was an error on Mercia Garden Products Ltd. for accidentally cancelling the order. However they could not give me a new delivery date. There was no offer to speed up delivery. Customer service is poor and unhelpful.
Would not recommend buying from both this companies.
Reply from www.worldstores.co.uk
Crinklecrankle
Delay in delivery
Delay in delivering the vase and difficult to get hold off as no phone number available. Let down by courier service.
But apart from that the product is as described - top quality.
Arisudhan Anantharachagan´s profile
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Thank you for your feedback, I apologize for the service received from us and the suppliers.
I will be getting in touch with the suppliers and discuss this matter in detail and contact you to resolve this matter and to restore your faith in us.
Kind Regards
Prachi