I didn't get confirmation text of when my parcel was arriving, now have to wait till Monday to redeliver. There is no option for me to collect in the weekend and the phone numbers are useless and PREMIUM RATE. I called twice and it said customer service doesn't work on evenings and weekends. Rather sums up my feeling of this company - NO investment in customer service and a high reliance on social media.
POOR POOOR POOR!
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