I decided to look around for a better broadband deal and kept coming back to TalkTalk. I run a business from home so needed the TalkTalk Business package to ensure bandwidth and improved upload speeds. TalkTalk were offering an unlimited package for what seemed too low a price - a third of what I was paying at the time so, despite the poor reviews, I decided to take the plunge. I had to make sure the switchover took place after 5th February because my contract didn't end until then and I would be saddled with a fee if I switched before that. TalkTalk were very helpful and organised the switchover for 7th February. As I work from home I was concerned that I wasn't offline for too long when the switchover happened but I was assured there would be very little downtime. As promised it was seamless, although it did take place during the day rather than at night, which is when I was told it would happen. However, as soon as I realised I had lost my broadband connection at about 1.30pm I assumed it had switched so put the TalkTalk details into the router, restarted and was straight back online. With my old provider I was getting around 6.7Mbps on average. TalkTalk told me I should expect to get around 7.1Mbps with them, so not much difference really. I'm actually getting 10.5Mbps so am very pleased. So far, TalkTalk get the thumbs up from me.
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