I ordered a Canon lens converter from this Company specifically for a holiday I was about to go on. Nearly 3 weeks later my order had still not been sent despite numerous e-mails to the Customer Support team and my order having supposedly been raised to 'priority'status. Dread to think what happens to non-priority orders! I have now given up any hope of the lens converter arriving in time for my holiday if it arrives at all. I have therefore asked for my order to be cancelled and an immediate refund be made. No doubt this will suffer the same fate as my order. Rarely have I come across such abysmal service, incompetence and lack of response. A simply dreadful experience which I would like to spare others. Their prices may be cheap but their logistical organisation and response is woeful. Better to pay more and get the item you want than spend hours trying to find out what on earth has happened to your order.
Pete Smith found this review useful
Having decided to buy a Leisuregrow Barbecue I looked round for the best price which was offered by Garden XL. The Barbecue was delivered 3 days later and came with a free cover and tool set. I don't think that you could beat that for both service and value for money.
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