Becky Oohh Osborne´s profile

Reviews (2)

Just Eat

Number one in online ordering.

To be honest I've tried quite a few of the online food ordering companies and Just eat is the best. Yes I've had a few problems but they have been sorted out straight away with out delaying my order. All I want is a quick easy to use service which results in my belly being filled and that's what you get.

10 May 2013

Reply from Just-Eat.co.uk

Hey Becky

I am glad you have found us to be the best online takeaway service - that is what we strive to be! Sorry to hear that you had a few problems but I am glad we could resolve them for you efficiently.

Thanks for taking the time to leave us a review :)

Kind regards
Lauren

Hungryhouse

In two minds.

I have used HH for over a year now. In theory its an amazing idea but HH doesn't quite perfect the idea. Customer service ha to behind worst......when you do have a bad experience there is just no comeback for the restarunt. Yes leave a review but why difference does that make to you why you have been left with no or rubbish food. There is NO instant contactable customer service just no rubbish email system. I once tried to cancel an order about 5 hours before it was due. I mailedabout fivefitimes, no response. I wrote on th Facebook

31 July 2012

Reply from hungryhouse.co.uk

Hi Becky, thanks for your feedback. I'm sorry that you have had some issue with our customer service team in the past. We are currently working to implement a few new systems to address these issues, the newest of which is live chat support online (check our FB page for details). When we get serious complaints about restaurants we do always try and follow them up directly to make sure that they don't carry on making the same mistakes.

I hope you stick with us, because we are constantly improving and trying to provide a better service for you, our customers.

Becky Oohh Osborne´s profile

profile image of Becky Oohh Osborne
Becky Oohh Osborne
Reviewer
1980
Birmingham, United Kingdom

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