Alex Nairn´s profile
Reviews (3)
Garden XL
Good service and communication
Would recommend this company. The products took a little longer to arrive than I anticipated and knowing this up at the time of ordering would have helped. But really no problems and I would use again
Video2DVDtransfers
Good service but not ideal product
You did what you said you would. You didn't charge until you had done the job which was good
Unfortunately the DVDs are not registering/playing on all my DVD players but they do work on my computers
Reply from Video2dvdtransfers.co.uk
FirstUtility
Terminal 5, G4S security and now First Utility
I joined them with the Big Switch. ( I am emailing Which magazine next). I was promised bills that reflected my consumption and no more estimates.
They then sent me a fixed amount Direct Debit form which I challenged as this was not the agreement. I quoted their emails and website. “Pay for what you use”
11 days on and despite chasing I have only had computergenerated replies.
Today an email from them asked for my meter readings. I tried to supply them and the web link doesn’t work.
I haven’t paid them a penny yet and already I want out.
Also did Which not carry out quality checks before they sent them our way???
Reply from First Utility
We are sorry to hear you’re having problems with our service – we’re looking into this for you now and one of our customer advisors will contact you directly to discuss once we have fully investigated the matter.
Kind regards,
Customer Services, First Utility
Alex Nairn´s profile
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However, we would as always be more than happy to take a look or discuss the problem.
Once again I would remind all our customers that we are always happy to be contacted to discuss an order or give advice.