I orderd a stove, when it arrived it was obviously a customer return or ex display model, the box was damaged and taped up and there were no instructions. After 3 attempts (and nearly 3 weeks) to contact them they eventually responded with a generic you pay to send it back and if we think there is a problem we will refund accordingly. This is not good enough. I had to use the stove as it was purchased for a specific trip. I would NOT recommend Field and Trek and I will certainly not be using them again
pongoo found this review useful
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