The product is good, although it is available cheaper elsewhere, and the delivery was quick. But it came with no instructions or leaflet with basic exercises which was disappointing (I note that many other sites all supply this with their product). The item is sold as adjustable but without instructions I have no idea how it works. When I contacted customer services I was told they do not have PDF copies of instructions which I find extremely poor (how hard is it to type up some basic instructions and either photocopy and include with the goods, or scan and send in an email when requested?). I was told I could call customer services and someone would talk me through it!
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