I bought a Benchmade Mini Griptilian knife from their website. The service was faster than others I've used, (two working days). This was the first time I've been asked to prove I'm over 18 when buying knives from the internet. I had to photo copy my drivers license and email it to them.
I ordered an item from a person who failed to send the item. At first kept in touch with, 'reasons' why it hadn't arrive. Now it's past the 45 days for Paypal dispute he's not answering mail anymore.
As for the company? They do not respond to messages you send them via their web-form.
I will NEVER USE ECRATER AGAIN!
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