Ian Brodrick´s profile

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Terrible, slow, careless

Two years ago I bought a top of the line gaming pc from pc world, just short of £1000. 3 weeks ago my hard drive failed and i sent it back to Knowhow to have it repaired, after many shifting deadlines and 21 days later they now tell me they have LOST my pc. This is completly unacceptable, they promise a replacement but knowing there history with other customers and my self I highly doubt that. Not only that I could hardly understand the man on the otherside of the phone and he just said "we can't locate your pc at the moment, sorry" Like I said Terrible, slow, careless knowhow need to improve there customer handiling, untill then i suggest you AVOID THIS SERVICE LIKE THE PLAGE.

Ian Brodrick´s profile

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Ian Brodrick
United Kingdom