I ordered 10 sets of clips for a Bisley cabinet. This arrived in two a5 pouches 5 in each (95% of the pouch was empty). There were two stickers for each set attached to the outside of the pouches and a despatch summary (Total 22 stickers). That must have cost quite a bit.
These should have arrived in 1 much smaller and cheaper envelope with 1 sticker at the most
I was phoned by a call centre? to check they could deliver. They coudl have emailed. The person mumbled so I couldnt even work out the phone number.
I was phoned up after delivery to check it had arrived as you were aparantly unable to track furniture. That was a bit embarrasing from an ecommerce company.
You delivered on a massive lorry and the driver came to the door without the package to check we were in and that he could deliver the large item and then was suprised when he found out what it was. He should have had a drivers despatch note. You shoudl have used a cost effective courier.
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