The whole buying experience was good and beyond my expectations. Confirmation of order and regular order progress updates were received at regualar intervals. Delivery was very prompt (earlier than estimated). The product could not be found cheaper on any website other than an auction site where it was on offer for the same price secondhand plus postage. Why buy secondhand when you can buy new at the same price with a guarantee? Product is excellent as was the buying experience. Happy to recommend this trader.
Excellent range of products which made it difficult to choose just one. We went for the toadstools feature and purchased online. It was a very easy transaction, no problems whatsoever. The purchased was immediately confirmed and a delivery day/date was given for the next working day (delivery was included within the purchase price). Delivery was by a reputable courier and it was delivered the next day. The item was very well packaged and the actual water feature was pleasantly beyond our expectations. We followed the enclosed (and simple !) instructions and was up and literally running within 10 minutes. The water feature looks great in our back garden, so much so we are considering another one to match it. This is how all purchases should be, no problems, easy transactions, delivery as promised and top quality products. I would definately recommend UK Water Features, they have set the standard very high and wish all stores and sellers would be as good as them in appreciating the customer.
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