To sum up:
Did not deliver on time, months out (kind of important if expecting)
Very difficult to contact (expect 30min-1hour on hold)
My wife and I ordered a pram as a preorder and were given a delivery date and paid in full. The delivery date (1 month and a half after we ordered it) came and went - no pram, we are due our baby any day now. We are now told that it will be another month at least despite what was said on their website when we ordered and paid.
The customer services comments to my wife (IF you can get through on the phone which is a herculean feat) where that we should have ordered our pram earlier and were disorganised! which left my wife feeling bad and in tears. I am sure they sometimes do make timely deliveries sometimes of preorder products but I wouldn't take the chance. The experience of others here seems to very much concur with ours.
Marina Mcmurchie found this review useful
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