I ordered the summer fruits flavour and when the order email came through I noticed it was marked unflavoured.
I sent 2 emails immediately regarding changing the order to no response.
I then phoned and asked to change the order and I was told I couldn't change the order and to simply not accept the delivery. I arrived home to find the unwanted powder dumped on my door step by the courier with no signature required and now have to pay to send it back. Absolutely dreadful service.
The Ryanair of sports supplements...
Cannot fault on any level. Customer support and communication is second to none. I even got a text message giving me choices as to what time i wanted the package delivered.
I have bought from Peach many times. I will do so without hesitation in the future. They are the best
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Thank you for your feedback.
If you would like to contact our customer service team (support@myprotein.com) they will be more than happy to provide you with the freepost details. I'm also really sorry for any inconvenience this may have caused you.
Kind regards,
MyProtein.com Customer Relations Team