Life is hectic, too many jobs with too little time. RCS lighten my burden by enabling me to process dozens of jobs in a matter of minutes. I know that my files will be double checked before going to print, I know exactly when they will be delivered and the quality that I can expect.
They are now from a rare breed of companies that still invest in customer service -- they have a team of account handlers (not just a sales team) with knowledge about their products that I can easily call should I have any queries or problems.
I have been using RCS for over 15 years. Due to the cost of their print plugin I have in the past been tempted away by using other printers only to return later due to missing their superior range of products, quality and customer service.
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