Lovely rug but took their time in delivering. After placing my order I waited 3 weeks and still hadn't had a confirmation email or any indication of when my delivery would be. I called them and mentioned this and the guy on the phone said 'oh it's sitting here next to me, shall I send it out?" Er yes, obviously!
Rug arrived fine well packaged and as I said is really lovely, but can't help wondering how long it would have continued to 'sit there' if I hadn't phoned.
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