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Reviews (1)

Fringes Rugs

5 weeks late

the buying process was smooth. but they delivered 4 to 5 weeks later than promised, in spite of having made a point that i needed the rug on the date they promised.
the rug is ok and according to specs, though. so the product was good quality.

17 August 2012

Reply from Fringes Rugs Ltd

Hi Antonio
I completely agree and I know this was an expensive custom rug and usually this can take a few months to make and deliver back to the UK. Sometimes the factories in other countries are delayed making a rug and having it loaded onto the ship, and when this happens we have to wait for the next container hence the delay.
But again I completely agree and appreciate your comments; this I am sure will be of value to all future customers.
Regards
Adrian

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antonio
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United Kingdom

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