I ordered the item on bank holiday Monday, order processed the Tuesday and was due for delivery on the Wednesday. It was easy to rearrange the delivery as I wasn't in and couldn't have asked for a better service or communication.
I can highly recommend this company. I bought a vacuum from them in May, an accessory cracked and so I contacted them about it. One phone call, one email and the replacement part delivered a week later. Fantastic customer service and it was the best price I could find when shopping.
Order placed on a Tuesday, received a phone call after about 2 hours to arrange delivery and was given the option of Thursday or Friday. Arranged for Thursday, no time given. On Thursday waited until 11am then called to see if they could let me know a time. Was told "by 1pm" and given the number for the delivery company. Called the delivery company at 1.30pm and was told "by 4 or 5pm" delivery actually turned up at 5.40pm.
Taps are poor quality with no thread in some parts so time will tell if they leak. The sink has a 'dip' (not a damage dent) on one side on the top. The bath panel is very flimsy and doesn't fit solid to the bath due to the plastic clips supplied. The toilet is fine! We are happy now the bathroom is fitted but expect there to be leaks with the poor quality taps and time will tell if the panel ends up having to be replaced.
Item did not arrive in the 1-2 days as stated on the listing so I had to chase.
I made a mistake on a previous review so customer services think its appropriate to call someone at 8:16 in the morning to complain and demand that it be changed. Will definitely not be using again!!
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