Colin Keating´s profile

Reviews (2)

Waltons Garden Buildings

Waltons Garden Buildings

Ordered six 6ft x 5ft panels, posts, caps (free) & brackets to do the whole one side of the garden, delivered within the week foc.
Woke up, all in the garden stacked neatly, the panels, posts & brackets are exceptional standard/quality. Its the old you never know unless you try, I did wonder if the panels would be good quality or "should have know better"
Well dont worry they are brilliant. £180 all done, fence completed in a day. I will be using them again soon. I would recommend them to everyone. Brilliant.

04 September 2012

Reply from Waltons Web Ltd

Thank you for your feedback

The Waltons Team


Well its kind of like this.......

The service from Trueshopping was brilliant, good price, next day delivery, e-mail confirming the delivery all very easy until it come to the delivery. Night Freight delivered one of the packages and despite the delivery note clearly stating [package 2 of 2] the driver delivered just one package. I had the delivery made to work and was unavailable to sign for it my-self.

When I contacted Night Freight their Initial response was "It was signed for, ergo the delivery is complete as far as we are concerned" I asked if it was still on the lorry..... "No" was the reply, "we will speak to the driver on Monday"
Well luckily we have CCTV at work and the driver delivered one package only....... When I informed Night Freight of this the driver remembered delivering my package to another address!!!
Go figure ........ Pity he never paid attention to delivering package 1 of 2 and 2 of 2. This episode caused me great Irritation. Trueshopping was great, delivery was 1 star poor service.

Colin Keating´s profile

profile image of Colin Keating
Colin Keating
Male, 1958
United Kingdom