Duncan´s profile
Reviews (1)
electricshop.com
good prices, disappointing service
No order status tracking, no response to emails, and availability and the "in stock" info on the site can't be trusted.
I got the Samsung TV I wanted, at a good price. Eventually.
08 August 2012
Reply from Strangewood Ltd
Duncan´s profile
United States
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Please accept our apologies you have had cause to post a poor review. Your comments have been duly noted. We are occasionally challenged with the ability to source every product we offer given we have over 5000 items on the website, we do always strive to be pro-active and contact customers with alternatives when this happens that can be delivered within a more acceptable time scale.
Your feedback will help us to improve the service we offer our valued customers. At electricshop.com we strive to maintain a high level of customer service. We are sorry that we have failed on this occasion to meet your expectations.
Regards
electricshop.com team