After spotting a special offer for the Blue Ember model i quickly enquired to the team as to whether stock was availiable; i was informed that all was good; New BBQ ordered via a smooth website.
Dreaded call from the team after 1 1/2 hours to say that the company had sold all of the stock over the weekend.
nothing to fear though; the boss was looking into a comparable model!!!
a suitable replacment was identified; the Stirling model; this was on offer at a much higher price than i had paid for the Blue Ember; after a quick discussion a small additional fee was paid to cover the cost price of the kit and delivery was arranged.
delivery within 48 hours; BBQ built, and has now been used for 4 / 5 dinners this week!!! heat of 350*c within 10/15 mins!!!
super service; will be going back to them for some quality accessories.
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