John Groves´ profile

Reviews (4)

Glasses Direct

Don't do what I did!

I tend to wear varifocals but working on a computer 70cm away and looking at paperwork 30cm away can still be a problem and I'm usually better with no specs at all.
I sent the prescription with data for distance vision and near vision and asked for specs that would be OK for using a computer. I don't know why I thought they'd be able to know how to do that - but they obviously can't!
I now have two pairs of specs that make everything worse at any distance! Probably my stupid fault and so I'm not giving a bad rating - but don't do the same!

28 June 2013

Reply from Glasses Direct

Dear John,

I'm sorry to hear that your glasses aren't working as you were expecting.

Looking in to your order, it seems that we are missing some of the information that would help us manufacture your lenses for computer work for you. If you are happy to return them to us, along with a copy of your prescription, we'll be more than happy to remake them for you.

Our customer service team have emailed a pre-paid returns form to you today, and we will contact you once we have receieved your glasses back from you.

Kind regards
Team GD

Just as promised

Not much to say really!
You send the prescription: they send the glasses.
Much better than buying cheap reading glasses on the high street as they can be specific to you.


Nowt to complain about here!

Ordered as they were UK based, sold the oral irrigator that got the best reviews at a good price and other people's reviews were positive.
Product arrived, well packaged within 36 hours.
So - Nowt to complain about here!


Pretty impressive - and I'm not easy to impress!

I'm not one of those "Oh it was wondeful darling" types but I have to say that myTub was really impressive.
- Good prices
- Clear delivery dates that you can confirm before ordering
- Super-speedy response to any queries.
So - as far as my experience goes - everything was great: thanks.

John Groves´ profile

profile image of John Groves
John Groves
Banbury, United Kingdom