Bhavana Mullapudi´s profile

Reviews (1)


Worst online ordering experience

I made a online order and after 5 days contacted customer service people and was told that order is dispatched, then went to store to pick and was told by store that order has,nt arrived.
Called customer care again the next day and I was. Told the same, but though to check store by ringing rather than going there and getting disappointed, same repeated the store said they havent received. Finally emailed customer care to track it and they replied me saying they have no stoke and so they cancelled the order(after 13 days I was told that they are out of stock) so so so frustrating...

I don't understand how can they just cancel the order with out even contacting the customer..??

I don't understand why they have to give false information and fool the customers??
Wasted of time and money...

Also pity that such a big Acadia groups is giving very bad customer service

Never shop Bhs online....

Bhavana Mullapudi´s profile

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Bhavana Mullapudi
Liverpool, United Kingdom