One of my Sphynx cats recently became ill and required specialist veterinary treatment at a referral hospital. The treatment was both complex and costly but Petplan settled each claim promptly and without question. I cannot fault their service. On the one occasion that I needed to query something about my policy the customer service guy was extremely polite, friendly and helpful. I cannot recommend them highly enough.
I ordered a number of feline 'prescription' dietary feeds from Pet Supermarket as their prices were far more reasonable than those charged by vets. I was delighted to find all the products I wanted and everything turned up really quickly. A great service - I will definitely use them again.
This is the place to go if you want any kind of poultry supplies. They have a huge range of goods, a nice easy to use website, and the service is second to none. My goods were despatched promptly and were well packaged. I wouldn't hesitate to recommend this company.
I've placed several orders with this company and have never been disappointed with the service. Goods are despatched promptly and well packaged and everything arrives in perfect condition. Their range of products is second to none and I have no hesitation in recommending them.
I have been ordering from Ocado for almost 7 years now and have only ever received 2 deliveries late. In stark contrast to Tesco (whom I shopped with for several years previously) they are reliable, goods are rarely unavailable, substitutions (if any) are appropriate, and any damaged or missing items are refunded promptly and without question.
The quality is generally excellent too. Very occasionally some fresh fruit or vegetable items may not be totally perfect but in my opinion, if I am going to save myself heaps of time and effort by entrusting a third party with my shopping then I am happy to accept that. If items are seriously damaged or unusable then I can easily get a refund - where's the problem with that?
Well done Ocado!
I must confess that I have only just started receiving these boxes of snacks but I must say I am already seriously impressed. The boxes are very well presented and I love the personalised touches. Ok, the boxes aren't huge but these are meant to be 'nibble' boxes and they are exactly that.
A huge choice of products, very simple to prevent certain products being sent, and the stuff is truly delicious. I hope to be receiving these boxes for a very long time....
I have placed several orders with Pharmacy2U over the past couple of years and have never been disappointed. Items are despatched quickly - even out of stock items turn up quicker than expected. An excellent range of products, outstanding service, I really can't fault them...
Can't fault the service. I ordered a set of phones on Wednesday lunchtime, they arrived the following lunchtime. Not only were my goods despatched quickly but I was also kept constantly updated with delivery details and so knew exactly when my parcel would arrive. I normally order telephones directly from BT but after this experience I would certainly check out this company first...
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I have bought quite a lot of items from these guys over the years - mobile phones, numerous accessories - and have never failed to be impressed with their speed and efficiency.
Outstanding range of products, fast delivery, superb communication (text messages and emails detailing progress of ordered items) - I wouldn't hesitate to recommend them :)
I ordered 2 pairs of Crocs online a couple of weeks ago and was delighted to receive an email which stated that they had been despatched. Tracking information was provided and I waited patiently for my goods to arrive.
Crocs use HDNL to deliver and, predictably, my parcel failed to arrive. I emailed Crocs customer service and asked them to look into this. They eventually replied and said they would ensure prompt delivery. When my goods still failed to arrive I emailed customer service again, and again, and again - on an almost daily basis - but received no further reply. I suggested that they either send replacement goods via a different courier or else refund my money - still no reply.
I still have not received my goods and no refund has been offered so I have been forced to open a PayPal dispute in an attempt to get my money back.
Needless to say I will not be shopping there again....
Never before have I come across such an inept organisation... The tracking information for my goods - which have still not turned up - is a complete joke and utterly meaningless. For 2 days there was 'no access to property', the parcel was then 'delivered to customer' on 2 consecutive days, then loaded onto the van again only to be returned to the depot as 'no access to property' yet again. Customer Services cannot / will not discuss the matter with me and what's more I am charged a lot of money for a wasted phone call. Clearly HDNL have no desire or intention of delivering parcels and should be avoided at all cost...
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